Those are the days that make us feel alive!
I had one of ‘those’ days at work today.
My frustration level was at a Spinal Tap ’11’ and my attitude was beyond help from chocolate.
I spent the better half of the day trying to find a solution to a problem without having all the information from the lender we were brokering the loan to – and a dozen emails later – ended up solving it. Not without leaving some wreckage that sat uncomfortably in my stomach like a swallowed anvil.
I don’t leave anvils in my stomach anymore. I go to great lengths to remove them, and rewind – with admissions and apologies and humor, until my stomach and conscience are light.
In this case, I called the Account Executive and just said, “Oh my gawd – I sound like such a bitch in my emails. I’m so sorry. This loan has been a comedy of errors all…
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